• Library Relations Manager

    Job ID
    2018-1191
    Job Category
    Library Services
    Location
    US-NY-New York
  • Overview

    Practising Law Institute (“PLI”), an innovative leader in legal education programs and services, is searching for a library science professional to fill the role of Library Relations Manager. This position requires a Master of Library Science as well as customer relations experience. PLI’s client base includes a large array of prestigious law firms, corporations and government agencies. 

     

    This is a rewarding opportunity for someone who would enjoy blending their library science expertise with presentation and relationship building skills.

     

    SUMMARY

     

    The Library Relations Manager’s primary job responsibility is to maintain PLI’s relationships within the library community and to promote customer retention for PLI Press products, including PLI PLUS, print and eBooks. This position is customer-facing and requires a candidate who is able to prioritize work and be flexible.

     

    KEY RESPONSIBILITIES

     

    • Customer relations and outreach for Law Firm, Law School, Government, and Corporate customers
    • Work to ensure account retention for PLI PLUS
    • Provide PLI PLUS training through web conference and onsite visits
    • Attend industry events and conferences to promote PLI and bring back knowledge and insight
    • Support sales and marketing initiatives to promote PLI products
    • Support the development of PLI PLUS products by providing customer feedback and market insights
    • Create and update documentation to support PLI PLUS customers
    • Manage print and individual eBook subscriptions as needed
    • Perform other related tasks as requested by supervisor
    • Travel is required
    • Other duties, as assigned.

     

    QUALIFICATIONS AND REQUIREMENTS

    • Advanced Academic Credentials required, MLS preferred or comparable experience
    • 1-2 years of experience relevant to library science and/or customer relations required
    • Excellent communication and interpersonal skills, including public presentation skills
    • Attention to detail and strong organizational skills
    • Excellent time management skills
    • Ability to plan and effectively manage multiple projects
    • Ability to meet deadlines and work professionally under pressure
    • Effective decision making
    • Experience in law libraries, law schools, or the publishing industry preferred

     

    ABOUT PLI

     

    For over 80 years PLI has been considered the “gold standard” as a leader in continuing legal and professional business training education.  PLI presents over 400 live programs each year in state-of-the-art conference centers throughout the U.S. and abroad.  Recent international seminar locations include London and Hong Kong. 

     

    In addition to hosting innovative live programs, PLI streams webcasts and offers on-demand programs for thousands of participants each day.  PLI publishes a variety of treatises, answer books, course handbooks and has an award-winning online research platform, PLI Plus. PLI offers the nation’s leading preparation course for the Patent Office’s Registration Exam, and provides SEC compliance and accounting training through its SEC Institute.  The organization also develops unique, engaging ways of learning through its Interactive Learning Center. Through its mission as a nonprofit organization, PLI is deeply committed to the pro bono community and public interest organizations.

     

    BENEFITS AT PLI

     

    PLI offers market-competitive compensation and a generous benefits package, including:

    • Medical, dental and vision plans for employees and their families
    • PLI contributions to a retirement account
    • Ample paid time off and holidays, summer Fridays
    • Career development opportunities
    • Work-life balance initiatives
    • A collegial, intelligent and supportive work environment

     

    Only those applicants who meet our requirements for this position will be contacted.

     

    Practising Law Institute is an equal opportunity employer.  More information about PLI may be found on our website www.pli.edu.

    EEO Statement

    PLI is an equal opportunity employer and does not discriminate against any candidate based on age, race, color, religion, sex, sexual orientation, creed, national origin, marital status, disability, citizenship or veteran status.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed