• System Administrator

    Job ID
    2018-1203
    Job Category
    Information Technology
    Location
    US-NY-New York
  • Overview

    Practising Law Institute (“PLI”), an innovative leader in legal education programs and services, is searching for a technology professional to fill the role of System Administrator.  This position requires a bachelor’s degree as well as experience providing day-to-day technical support. PLI’s client base includes a large array of prestigious law firms, corporations and government agencies. 

     

    This is an exciting opportunity for an experienced system administrator/help desk provider who is interested in expanding their skills in the areas of security and devops.

     

    SUMMARY

     

    The System Administrator is responsible for providing desktop and system administration while supporting our projects and day-to-day operations.  Responsibilities involve providing engineering system administrative related solutions, managing servers and services in accordance with standards of projects/operational requirements, contributing to and maintaining system standards, researching and recommending innovative and, where possible, automated approaches for system administration tasks.

     

    KEY RESPONSIBILITIES

     

    System Administration

    • Apply operating system patches and upgrades on a regular basis.
    • Upgrade administrative tools and utilities as necessary.
    • Configure and add new services as needed.
    • Perform periodic performance reporting to support capacity planning.
    • Execute ongoing performance tuning, hardware upgrades, and resource optimization as required.
    • Monitor system on a daily basis; verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs.
    • Ensure all required file systems and system data are successfully backed up on a daily basis.
    • Administer build servers and various in-house application servers.
    • Keep current with available technology and make upgrade recommendations to Director, Network Operations when appropriate.

    Security

    • Maintain security updates.
    • Administer antivirus and various security related servers.
    • Review regular security reports to identify any possible violations.
    • Monitor collected logs for unusual trends and activities.
    • As a key member of the Incident Response Team, the System Administrator will follow PLI’s security policy and incident response plan if a security breach is suspected or identified.

    Service Desk

    • Respond to employee requests for technical support via telephone, email and in-person; provide support and repair to end-users on a variety of hardware and software issues. .
    • Configuration and administration of Windows Active Directory and Group Policy.
    • Create, change, and delete user accounts per request from Human Resources.
    • Provide user training as required.
    • Configure and maintain employee email accounts and support email related activity.

    DevOps

    • Identify, research, and resolve technical issues.
    • Maintain operational runbooks, configuration, or other procedures.
    • Provide support for datacenter and cloud maintenance and operations as needed.

    Other duties, as assigned

     

     

    QUALIFICATIONS AND REQUIREMENTS

    • Bachelor’s degree in information technology or a related field is required.
    • Minimum 5 years of experience in system administration required.
    • Proficiency in Windows and Linux environments required.
    • Knowledge in PowerShell, Scripting and Automation tools.
    • Team player
    • Customer service oriented
    • Excellent verbal and written communication skills
    • Self-starter and strong drive
    • Proficiency in Microsoft products including, but not limited to Office365, Azure products and services

    ABOUT PLI

     

    For over 80 years PLI has been considered the “gold standard” as a leader in continuing legal and professional business training education.  PLI presents over 400 live programs each year in state-of-the-art conference centers throughout the U.S. and abroad.  Recent international seminar locations include London and Hong Kong. 

     

    In addition to hosting innovative live programs, PLI streams webcasts and offers on-demand programs for thousands of participants each day.  PLI publishes a variety of treatises, answer books, course handbooks and has an award-winning online research platform, PLI Plus. PLI offers the nation’s leading preparation course for the Patent Office’s Registration Exam, and provides SEC compliance and accounting training through its SEC Institute.  The organization also develops unique, engaging ways of learning through its Interactive Learning Center. Through its mission as a nonprofit organization, PLI is deeply committed to the pro bono community and public interest organizations.

     

    BENEFITS AT PLI

     

    PLI offers market-competitive compensation and a generous benefits package, including medical, dental and vision plans for employees and their families, PLI contributions to a retirement account, ample paid time off and holidays, summer Fridays, career development opportunities, and work-life balance initiatives.  The PLI work environment is interesting, collegial, intelligent and supportive.

     

    Only those applicants who meet our requirements for this position will be contacted.

     

    Practising Law Institute is an equal opportunity employer.  More information about PLI may be found on our website www.pli.edu.

    EEO Statement

    PLI is an equal opportunity employer and does not discriminate against any candidate based on age, race, color, religion, sex, sexual orientation, creed, national origin, marital status, disability, citizenship or veteran status.

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